Problems with Dakboard integration

Hello all. Starting about 3 weeks ago I’m having a problem with the SmartThings integration with Dakboard. I have generated a new API token from and re-configured the integration, but I keep getting an error which won’t return any devices.

In working with Dakboard support earlier today, they did a good bit of troubleshooting and gave me the following:


Seeing a 403 Forbidden when calling This is preventing from displaying devices for the account.

Steps to recreate:

  • Create a new access token at with full privileges to all sections.

  • Using new access token, make a curl call with following syntax: curl -H “Authorization: Bearer ACCESS_TOKEN” -H “Content-Type: application/json”

  • Note that calls to /locations are successful with 200 HTTP response. Only calls to /devices seem to fail.

The technicians were able to authenticate their own SmartThings integrations with no problems on the call, so it appears to be something with my SmartThings account/environment. Has anyone else seen issues? Any ideas?