Problems creating a device through IDE

[matthewsfamily0914]

I’ve done this multiple times but I am trying to add a device through IDE and when I fill in all the info and click add I get

" Access Denied

We’re sorry, but you are not authorized to perform the requested operation."

I am the authorized user of the account. I tried to add another device and I get the same error message. Any ideas?

[jkp]

Try logging into IDE using an incognito/private tab in your browser

[matthewsfamily0914]

Bingo.

I reset my computer and all is good now. Thanks!