SmartThings V2 Hub newbie here. Just got it and trying to connect my first device to it which is a GE Z-wave light switch. It’s a no go as the hub can’t find it. First tried it about 30 feet away then gave up so I move the hub about 5 feet away. I tried to reset the GE light switch via the air gap then toggled the switch while the hub was trying to locate new devices. I even used the ST app mode to specifically add a GE light switch. This is such a basic thing I’m trying to do and it’s so frustrating.
Here’s the caveat…I have a Nexia thermostat which also happens to have a Z-wave bridge in it. The Nexia thermostat allows me add one Z-wave device for free. More than one Z-wave device then you have to pay a $9.99 monthly subscription fee…ergo, why I bought the SmartThings Hub. My question is: Can the ST hub and the Nexia thermostat co-exist. I ask because I have the Nexia device controlling another GE light switch therefore the Nexia bridge is active right now. Because I’m having a problem connecting my ST Hub to a second GE light switch I thought that perhaps the problem is the Nexia device.