Don’t think this is solely android. I’ve had presence issues using both iPhone 6+ and iPhone 6
I’ve looked back at the IDE logs and the arrival at 846 this morning is now showing within the logs. However, I have just refreshed this, and the log (as it did in your case) has disappeared. I’ve rolled a sanity check, and that came back fine, so it seems that something is happening server side.
If you can test out the phone for the next day or two to see if the subsequent logs stick around. I will leave a notice with our Tier 2 support about this so they can be made aware of this and if you can update us on Monday we will be able to determine how best to proceed.
Hello, Smart Home
---------- Original Message ----------
From: Jon Flitcroft [mailto:email@example.com]
Sent: Sat 30. Apr 2016, 13:45:49
Subject: Re: Fibaro motion sensor
Just as a quick follow up.
Wife’s iPhone briefly showed up in IDE as present at time mentioned previously. When I went back to device page after looking elsewhere in IDE it had gone again and showed as earlier screenshot…?!?
Sent from my iPhone