Presence Timeout Can Be Set In Two Places, Which One Wins?

[connelhooley]

Using the SmartThings mobile app I can set the default timeout on my presence sensor to either 2, 3 or 5.

However I can also go into the online IDE and change a setting on my hub called “Presence Timeout”. I can seemingly set this to whatever value I like.

Why are there two settings for this and which one wins f they’re different values?

[Glen_King]

I don’t see the setting in the mobile app. Where is it?

However, I set the timeout to 7 minutes in IDE… and that is what it’s doing. So presumably, IDE rules the roost.

[ogiewon]

It depends on what generation of ST key-fob presence detector you have. The original sensors use the IDE’s setting. The newer ones being sold today use the setting within the mobile app. ( IIRC )

[connelhooley]

Thanks for the reply.

If you got to the “My Home” screen to list all your devices, then click on a presence sensor, then click on the settings cog at the top right, the bottom option above the remove button allows you to specify a timeout for that device.

I’ve only just seen the setting in the IDE so I haven’t had a chance to experiment tweaking both the values yet but wondered if anyone in the forums had already knew.

[connelhooley]

Oh that’s good to know. Bit of a shame as the IDE setting allows more flexibility. I’m having a bit of a hard time getting my presence sensor to act reliably (even bought a power outlet to repeat the signal right next to where I leave my keys) and having a timeout greater than 5 minutes could’ve helped.

[Glen_King]

@connelhooley

Thanks for the reply.

If you got to the “My Home” screen to list all your devices, then click on a presence sensor, then click on the settings cog at the top right, the bottom option above the remove button allows you to specify a timeout for that device.

I’ve only just seen the setting in the IDE so I haven’t had a chance to experiment tweaking both the values yet but wondered if anyone in the forums had already knew.

Must be because I’ve been too paranoid to update the app recently, but on my iPad that option does not exist. The available options are
Give your device a name
Set device image
Remove

[ogiewon]

@Glen_King

Must be because I’ve been too paranoid to update the app recently, but on my iPad that option does not exist. The available options are
Give your device a name
Set device image
Remove

The option will only exist if you’re using a newish model of the ST Zigbee Keyfob Presence Detector. The older model (both in the oval and rectangular packaging) use a different Device Handler which does not expose that setting.

Smarttings Hub thinks my iPhone is "Home" but it is not

The newer arrival sensors use the arrival-sensor-ha.groovy device type. With this device, the presence timeout is set in the device preferences in the mobile app. The default is 2 minutes but you can set the timeout to 2, 3, or 5 minutes. For the older arrival sensors, which use the arrival-sensor.groovy device type, the presence timeout defaults to 2 minutes as well but the timeout can be changed in the Hub utilities in the IDE. You can set the timeout between 2 and 10 minutes.