Presence Sensor


(Brianh) #1

The presence sensors seemed to have been working better lately, but yesterday I had a big issue. The sensor was showing both my daughter and I home all day. I have certain triggers that are to be activated on the departure/arrival of people in the house with a presence sensor.

I don’t know if it was directly related to the outage issue yesterday, but I hope that it is something that does not occur again. The presence sensors are great when they work. Once I had a presence sensor say I arrived home and my garage door was open when I was 30 miles away. I no longer depend on the presence sensors to control the opening of my garage doors nor the unlocking of my front door.


(Kris Schaller) #2

hey @btmec,

Can you please report this to support@smartthings.com? They will be able to look at your account and see what was going on.

Thanks! :slight_smile: