My presence sensor for my mobile lgv20 had not updated since around 4/11 and showed me online since then.
I tried without success:
signing out and signing back in
checking my mobile radius
uninstall and re-installing the app
deleting the device - confirmed deleted in my devices
recreating the device - this is where i am stuck. now the mobile app says “could not create mobile presence device”
the interesting thing is when i go to add my device, it errors out. When i check my location services, it never actually checks my location using the built in gps before it errors out. Also, when i check my location and radius. It does not show my location until i press on the gps location button a few times.
It’s not a permission issue - the app has access to everything
I’m not sharing accounts or devices
I think that’s around the date that samsung forced me to switch to the samsung account from smartthings. Even stranger, after deleting the app and all of its data. It allows me to reinstall it and access my devices without entering any credentials!? I even deleted the samsung account on my phone and it still let me access the app without login. Even with the samsung account deleted from my phone.