Philips Hue acting weird

(Daniel Consuegra) #1

Hi all!

Houston! A hue has started to act weird. It turns off automatically when it shouldn’t.

I’ve looked at the logs within the app but nothing shows up…

Ideas?

(Ron S) #2
  1. Can you control it via stock or third party app?
  2. Just for the heck of it, if plugged in to an outlet, plug it out and plug it in…
  3. Try to turn it on and off the individual bulb in question via ST.
  4. Inadvertently any SmartApp linked to it to cause it?

Else, if it can be controlled outside of ST world, please do let support know with symptoms.