I’m getting accustomed to the vagaries of SmartThings, but figured I should post this anyhow… in the last two days we’ve had two incidents of lights changing for no apparent reason. Pulling up the ST App and checking activity, we can see that it claims a switch was toggled. Nobody was near that sw…

You’re doing good. I had a smart app installed itself today. [image] Tough day on the east coast General Discussion Wow, and I thought I screwed up my hub somehow. Double tap isntalled itself, my zigbee presence sensors arrived around 12:30 last night. My device count jum…

Not related, except to ST’s terrible reliabilty… But awhile back when the DBs were crashing and RM and all kinds of other apps were effected… it really messed up my system and I had no idea the extent until the last few days. See I have been rebuilding from the ground up and moving things from RM t…

ST does sometimes respond telling me to open a ticket. But here’s the thing… you can’t; there’s no ticket system. Just an email address (support@), which is the same black hole they’ve ignored in the past. They apparently test their user experience with the same dedication to antagonism that they…

Please DM me your email address and I will see if I can figure out whats going on Edit: if you are not getting an automatic confirmation email with a ticket number after sending a note to support@smartthings.com or filling out the ticket form , let me know that as well

[image] Aaron: Please DM me your email address and I will see if I can figure out whats going on Suddenly I feel very un-hip. What is DM?

Phantom Switches in the last two days

General Discussion

SBDOBRESCU (Bobby) July 9, 2016, 9:05pm 2

You’re doing good. I had a smart app installed itself today.

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Phantom Switches in the last two days

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