Good try but your theory doesn’t really hold water, because…
I don’t necessarily agree with the sentiment of the OP, I have a much lower expectation. Unless something is advertised as working with ST, I don’t expect it to. However, that said I have been a bit disappointed by Samsung’s smart offerings in the past. I had a big build going on at home a couple of years ago, and invested heavily in Samsung. I got…
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Smartthings, with associated bits (in wall dimmers, etc etc).
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A ‘Smart’ tumble dryer, which I later found out simply produces an error tag on its display that helps you find out what’s gone wrong. Doesn’t integrate with ST.
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Chef collection hob, combi oven and main oven (with WiFi). The oven had its own ‘Smart Home’ app, never connected to ST. Although it looks like this will be fixed by ‘Smart Home’ being renamed to Smartthings and all of my other stuff being moved over. Nevertheless, it’s not talked to my hub yet.
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2x huge SUHD TVs which were working with ST as a thing, until Samsung broke it. Now, at least they tell me when the cooking has finished. But that’s all.
I waited very patiently for the first release of the home hub fridge. It was announced at $5,000. At that point I bought a dumb fridge with all of the other features for £900.
I’m sorry, but there are two companies that have even the remotest chance of challenging Google, Amazon and Apple to dominate the home automation industry. The first is Philips, and they seem to be content in dominating the automated home lighting industry. The second is Samsung. It seems no one told Samsung, or they just don’t want to make gobs of money. They can’t even get their shit straight between Connect, SmartThings, Bixby and SmartView… FOUR different “smart” platforms from the SAME company, and they don’t work together!
SmartThings should be the core everything Samsung does. They should slap in a $3 wireless controller to at least provide device status in damn near every product they make, with prominent SmartThings branding on all of them. The only exceptions would be where connectivity would be stupid (like ATMs) or the cheapest crap they make (like an $8 toaster). It’s been something of a joke about weird crap being “smart” for no realistic advantage, but they should seriously have even low-end toasters and coffee makers connected (disclaimer: no clue if Samsung makes toasters or coffee makers).
Even if adding the controller would put them at a price disadvantage, it should be a loss-leader. Every SmartThings device sold could mean one more household tied to their ecosystem, using their cloud services.
It really shows that Samsung doesn’t give a crap about SmartThings. The support isn’t there. And I have no faith what-so-ever that they aren’t going to @#%* us all over with some ill-conceived “update” (like the "SmartThings… Uh… Connect… One?"TM (R)).
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Obviously at the top of the list would be temperature control, even if it would be of dubious use (aside from outages^1 ). An open door alert would be fantastic. Water filter status. Ice maker on/off.
At the higher end… It’s the perfect place for a SmartThings control panel, especially for music control. Obviously, it’s also the perfect place for entering and tracking grocery lists, and displaying recipes. Granted, those require serious investment in development rather than some slapped together alerts or “obnoxious” crap (see prior post), and we know how good Samsung is at development…
^1 I don’t buy the whole “more reliably detected with regular leak sensors”. Those would have to be battery operated, and have a tiny transmitter. Also, from the perspective of “madness at Samsung”, getting people to buy competing products doesn’t seem to me to be a viable business strategy. Don’t sell anything at all, and people would be guaranteed to buy something you don’t sell.
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Old fridge… new box, no smart stuff… shows that they are prepping for the future if you ask me.
New tooling for the case shows this advancement of what is to come.
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This post is rediculous!
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I disagree… manufacturers do this all the time.
The updated case(retool on the manufacturing end in the plant of the machine that punches these) does not mean that the guts(inside mechanical s) are capable or even present.
This would indicate that they placed older model “guts” in a new box(prepping for the future)…
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I bought a Samsung fridge last year and I payed a little more than your fridge. Only smart I see is the buzzer if door left open for more than 30 secs. I have hundred of devices with ST since 2013 and smart fridge was not a priority when picking a fridge for us. In fact we avoided one.
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agree, a dumb fridge is more reliable and cheaper. Anything we want to monitor, can be done without built-in sensors.
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Samsung Aquired SmartThings in 2014.
Acquired but had nothing to do with it from what I understand.
Sure, I’ve retrofitted two other devices at my house - an old fridge and a chest freezer - neither of which cost more than $200. I don’t expect el cheapo chest freezer to be smart. Nothing is “built in” and it looks like a hack job because it is.
For $3600…no it needs to be integrated by Samsung, and it doesn’t add $100s of dollars to do this. I’m certainly not going to go spend MORE money on external door sensors (that make it look like a hack job) or drill holes in the side of my $3600 refrigerator to ad a ds temp sensor…sure I _COULD_but why hasn’t Samsung done it?
The funny thing is I remember someone who responded in this thread posted something in a different thread to the effect that “the different divisions of Samsung don’t really work well together”.
You can’t have it both ways. You want me to believe I have to wait because they just acquired it, but they didn’t.
Now you say it’s because they didn’t do anything with it - so you agree with my original argument now?
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I guess I just don’t understand the rant.
If you bought something that advertised as being smartthings capable and wasn’t… you would have a leg to stand on.
Go yell at Samsung’s fridge division forums(if they exist) not here.
I dont want it both ways… I dont even want a smart fridge… your reasoning for having one doesn’t make me believe I need one.
and yes they had nothing to do with smartthings until recently. and no I do not agree with you.
Your original statement told them to fix something that is not capable of doing what you “EXPECTED” it to do without doing research… and if you did, and bought it anyway… your rant is unjustified and nonsensical!
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What model of Samsung Refrigerator did you buy?
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Um. I just checked, and https://community.familyhub.com doesn’t resolve.
Blaming a lack of integration in Samsung products on the refrigeration division is no more (or less) misguided than blaming the SmartThings division, if for no other reason than they’re both Samsung. If you have CEO^1 Kim Hyun Suk’s phone number, even though I didn’t buy a Samsung refrigerator (aside from one coming with my house), I’ll still make the call for the OP.
That’s rather the point. Samsung Connect… Samsung SmartView… Samsung Bixby… And, yes, even the “smart” Samsung Family Hub refrigerators still have little or nothing to do with SmartThings. Samsung hasn’t created a SmartThings brand. There’s little indication that they’re committed to doing that, and there’s no assurance at all that they won’t do a half-hearted crappy half-hearted job at it if they do… assuming they don’t break it completely like they did with SmartView. The only thing we’ve Samsung do with SmartThings is threaten to make a mess of everything. How many years does it take to actually support a product??
^1 edit: On further research, it seems Samsung has Co-CEOs (the others being Ki Nam Kim and Dong Jin Koh). That may explain some of their dysfunctionality.
Again wrong forum for your frustration…
The Samsung smartthings is a small square box not capable of cooling or freezing anything.
The fridge does that…
Now… if you bought a samsung fridge that advertises as compatible with smartthings and it does not work… then you are in the correct forum.
From what I can tell… you did not; and therefore are ranting to the wrong developers on the wrong forum.
It is that simple!
Mic drop… I’m out!
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Maybe you shouldn’t have chimed in then.
Samsung owns SmartThings. I expect Samsung to build SmartThings into their products.
I especially expect them to build SmartThings into their VERY EXPENSIVE product lines.
As a Samsung customer who spent $3600 on a Samsung refrigerator I expect it to have SmartThings capabilities built in to it.
Now you want me to complain to a different Samsung community about the lack of Samsung SmartThings in a Samsung product?
Again, right forum. Samsung refrigerators are large rectangular boxes not capable of connecting to a home automation network.
Still not sure where this Samsung refrigerator community is at. I’d recommend that you cross-post to it when Ex70s provides a link.