It hasn’t hurt them (nor Samsung) yet. SmartThings has a tiny tiny fraction of the number of customers they will eventually have.
Trying to think of an analogous company in the past that had a rocky start but not much competition and is now successful.
Help me out folks… Any examples? How did they transition? Did the lack of social media help?
SmartThings iOS App is rated 2.5/5; yet it didn’t stop you from purchasing the product. Why not?