Not able to connect to Z wave door lock after reset

I was trying to add kwikset door lock to smarthings hub. And I succeeded for the first time. However, after a reset on door lock I started to see the status of the device showing connecting, and no response.
I thought there was something wrong with the hub, so I factory reset the hub as well.
then after that, I couldn’t see the device anymore. no matter what I do, no device showed up.

PS: The hub is smartthings hub v2.

Try to exclude the lock first

Thanks. That works. I thought deleted from the smartthings web interface is enough.

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All z-wave devices need to be excluded after pairing, unlike ZigBee it isn’t an automatic exclusion