Can anyone help with a problem i am having. About 3 weeks ago I bought a z wave gas meter reader from North Q. Someone on here was already using their electric meter monitor and I only had to change a couple of parameters to use the device handler with this. Basically the unit has a probe which sticks to the front of the gas meter where the numbers are, as the numbers rotate one of them has a magnet on it which activates a hall switch on the gas reader, the unit then counts these pulses and lets you keep track of the gas being used.
This has worked flawlessly for 3 weeks then suddenly stopped updating its readings, according to the ide logs, the unit is waking up regularly and sending a report, but the report stops at the section which says payload, previously the payload contained a string of numbers which was the meter reading, battery level etc. All i get now is the reading below;
Event received parsing: 'zw device: 16, command: 8407, payload: ’
I havent changed anything on the system ( I was actually diving in Malta when it stopped working) so am at a loss. I have removed the device and re added it to no avail.
Something happened a couple of days ago that has affected some z-wave functionality. There are a number of issues starting to surface on here in relation to them.
I ask because I’m curious just how far reaching the issue is. Whilst I’m not sure this is the same issue affecting you its possible. To date there been a couple of users who have raised a ticket with ST support in the UK and been told that they won’t look at the issue because the device in question is unsupported. Are you in the UK?
Yes I am. When I get chance I am going to have a play with the device, I think it only reports a payload if the numbers have changed, so if the device isn’t registering units being used then its possible thats why its not reporting.
