I’m relatively new to ST device troubleshooting as most things I have all worked properly the first time. However, I have the following devices that show nothing for the battery levels:
Aeotec Recessed Door/Window Sensor Gen 5 (I have 3 of these–one works perfect, one shows 0% battery and the other shows no battery info)
FirstAlert CO/Smoke/Fire Alarm (I have 2 of these–one works perfect and the other doesn’t show the battery level)
FirstAlert Fire/Smoke Alarm (I have 1 of these that does not show the battery level)
All of the above are Z-wave. For each, I’ve tried the following troubleshooting steps:
- Remove the device and Re-add it to the Z-wave network.
- On the Hub, clicked “Repair Z-wave network”
- Waited a week or so since install to see if it will eventually work itself out.
- On the IDE, I confirmed the device types for the non-working ones were the same for the working ones.
Any other things to try?