New Smartthings user - a little help with sonos setup

[JDRoberts]

The platform has been having problems all week, you may just have to wait until things stabilize.

UPDATE: Recent SmartThings User Experience & Platform Performance

SmartThings Community, This past weekend, performance of the SmartThings platform began to degrade due, primarily, to high load on the database and messaging infrastructure. As a result, some of our customers have experienced degraded access to and control of Smart Home Monitor, Routines, and other SmartApps within the SmartThings mobile app. We are actively investigating the root cause of this critical issue in an effort to resolve current issues and prevent future incidents from occurring. This effort includes dedicated teams focused on near-term stabilization of the platform as well as teams focused on expanding the platform architecture. Despite this effort, we recognize the degradation impacts many of you individually, and we are sorry for the inconvenience this has caused. Moving …

Meanwhile, write support@smartthings.com they may be able to help.