'New' smartthings app and classic app: Advice for someone new?

[clparsonz (Claire Parsons)]

Hi There
I am a complete newbie to smartthings.
I received my starter kit yesterday and downloaded the ‘new’ app. I watched some youtube videos and noticed that my app was different to theirs…they were using the ‘classic’ app. You seem to be able to do more with the classic app so I downloaded it. However, the classic app wont recognise my welcome code when I try and add the hub (the ‘new’ app does recognise the code).
Can anyone help me here? why is that?
thanks
Claire

[jkp]

You should be able to login to the existing hub with the same Samsung account username and password that you used with the new SmartThings (Samsung Connect) app.I would suggest contacting ST support at https://support.smartthings.com

[clparsonz (Claire Parsons)]

Thanks…funny I have just opened the app and its recognised everything…typical!
Is there a good user guide to the classic app?

[clparsonz (Claire Parsons)]

One thing I have noticed in the app is that I dont have anything in the marketplace…why is this?

[JDRoberts]

@clparsonz

Thanks…funny I have just opened the app and its recognised everything…typical!
Is there a good user guide to the classic app?

Nothing official that goes into much detail, they seem to expect you to just explore on your own and then ask questions if you get stuck.

The following community FAQ might be of interest ( this is a clickable link)

A Short Intro to Scheduling/Device Control/Rules in SmartThings Classic

(March 2018: All of the following applies only to the SmartThings Classic app. If you purchased your hub after March 1, 2018 and are using the new “SmartThings (Samsung Connect)” app, creating rules works differently.) You’ve got your hub. You’ve got some devices. Now how do you schedule what happens when? SmartThings doesn’t have a rules engine/scheduler, so there’s no one tutorial for how to do this. But it’s an open platform, and there are about 12 different ways to set up various kinds of schedules. Some require custom code, some don’t. A “scheduler” in this context is anything that causes a networked device to perform an action, even if it’s just to toggle on or off immediately. (Network engineering definition, forgive me. ) (Note: as of April 2017, the original author of …

And this FAQ is specific to setting up rules:

How to Get Started Creating Complex Rules in SmartThings

(This is a wiki post: feel free to edit it or add to it as needed. Also, I can’t take any screenshots since I can’t use the app at this time due to its incompatibility with voiceover, so feel free to add screenshots where they would be helpful.) At one point, one of the biggest advantages of using the SmartThings platform was the wide variety of devices that it supported. However, by the end of 2017 several competing platforms had caught up in that regard. Where SmartThings still holds a significant advantage over some of the other low-cost home automation solutions is in the ability to really build really complex rules in a fairly simple manner. You won’t have to be a programmer, but you may need the help of other community members to get the logic constructed just right. Also, you …

[clparsonz (Claire Parsons)]

Thank you, I’ll take a good look at these on the train home!!

[JDRoberts]

@clparsonz

One thing I have noticed in the app is that I dont have anything in the marketplace…why is this?

That usually means you haven’t set your location in the app yet. The marketplace offerings vary by region, so they need to know where you are.