I’m having trouble installing the Netatmo Connect SmartApp. When I tap to enter my credentials I get (“error”:true, “type”: “AccessDenied”, message: This request is not authorized by the specified access token")
This happens before I even get a chance to enter my credentials.
Am I doing something wrong, or is the SmartApp broken?
I have the same issue.
But I did not have the problem 3 months ago
same. I wrote support and they gave some canned excuse that it’s a known issue. From what I can see in the forums it’s an issue that’s been going on for some time.
I had my Netatmo Weather Station connected and working well with Smartthings until…
I added another module to my Netatmo but couldn’t ‘see’ this on via Smartthings… and I couldn’t see how I could add this to Smartthings without dis-connecting and then re-connecting.
Each time I attempt to re-connect, I hit the ‘unexpected error’ message. I’m guessing that the dis-connect process doesn’t completely remove the connection and the re-connect process fails when discovers this.
So is smartthings going to fix this?
Just chated with them, Known Error working on it with Netatmo no ETA
Still seems to be a problem I guess… getting credentials errors too. anyone heard back from netatmo at this point?
Getting an invalid url type error when selecting the login option.
In addition I also cannot remove the associated smart app (no delete button).
I am having the same issue with not being able to connect.
Today I have moved Netatmo to hub UK from hub US and I receive token error.
Luigi
It seems to be working now… Was able to get it to log in yesterday and add my devices.
Same here. I remembered I had not tried and there had been a software update or two and gave it a go yesterday.
I used these devices and all worked like a charm the first time, a week ago… for the base, plus the outdoor, plus 3 iadditional ndoor plus rain sensor…