Need To Delete a Routine, But Routine Not Displaying In App

Apps & Clients
1

I have Routine A set up to automatically turn our back patio lights off at sunrise. It’s been triggering, but until this morning I thought those lights were part of Routine B. I found this out when I went to the History and saw Routine A triggered at 7:30 AM: “Sent off command to Back Patio Lights, etc.”

I don’t need duplicate routines, so I’d like to delete Routine A and add those back lights to Routine B. However, Routine A isn’t displaying anywhere in my Routines list or anywhere else in the App - other than the history notifications.

Any ideas? This happened a couple of times when I was first setting up my hub and all of my routines and was creating and deleting - somehow they’d delete on my end within the app but would still be in my account. This created all kinds of screw-ups. Found this out through a couple of chat sessions. Seems to me though, that I shouldn’t have to contact support every time I delete a routine to make sure it really deleted.

Thanks.

2

Not sure why that’s occurring, but you might be able to delete phantom routines by logging into the IDE.

3

Thanks! Turns out it wasn’t a phantom routine, but something I set up with a smart app several months ago. Totally forgot about that, but the IDE detail ID’d that for me. All taken care of now.

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