Need Support Help


Got my kit yesterday. Everything paired up fine except the motion sensor. I’ve followed the troubleshooting guide posted (batteries, push button, hold button, etc) and nothing works. I think I got a bunk device. Since there is no help line, how do I get it replaced?


You can chat with support in the app or go to You can also always send emails to This site there will be other community members who may help out but this isn;t the best place for technical support as you describe.

I like the chat feature, thanks for bringing that option up.