Neato tearing my hair out

Back again, trying to get neato working, it’s not worked since 2018 in St classic, I have a v2 hub and a D5 connected. I’ve updated everything and this is what I get. When the neato app cleans it says cleaning but I can’t get the two to communicate I’ve tried resetting to hoover and everything, some people have mentioned webcore, is that easy to use? Is there a good up to date guide so I can start from scratch? Thanks :slightly_smiling_face: