I installed my new CT30 thermostat yesterday. I had a few little glitches and thought that maybe my experience will benefit someone else so here I am.
Read the instructions. Dont be the macho “Oh I know what I am doing” guy because there can be a few tricks. When I took the unit out of the box the first thing I did was install the batteries to power it up. Dont. Since the touch screen becomes active its easy to press and activate features by mistake. I know, I somehow paired the unit accidentally to my hub and had issues right off the bat because I was not ready for that, or trying to do it.
Mounting the unit was easy. I have the required “C” power line and hooking everything up went well. I even used a small level to make sure it didnt look slanted on the wall.
Once mounted its easy to insert the batteries. But since it was already paired I had nothing but trouble trying to get it to work. The solution was to unpair it and start from scratch. I had to use the Exclude feature from the web site development tools (I assume we all know what that is) but it was a little tricky in that once you activate it you have about ten seconds to unpair your device. Clicking Exclude and then running across the house from my desktop to the thermostat was probably not the smartest move, considering that I have a wireles laptop but I didnt think about that until later…
After it was successfully unpaired I tried to join it again and it jumped right on the first time. The new icon appeared in my android app fine as well. Dont be impatient, give the new tile a few moments to sync. It was soon displaying the current temp and everything. No problems with anything since then, I can turn the fan on and off, set the mode to Cool, Heat or even turn it Off. So far, I am pleased.