Multi purpose sensor does not have threeAxis capability

I just purchased two SmartThings Multi Purpose Sensors, and after connecting them, the one is not showing the orientation when I move it around, but the other one is.

When I looked online it shows no state for threeAxis under the device, or in the events. Is there a way to enable this on the sensor?

delete and re-add?

No good reason for it that I can see.

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