So I messed up. I have a hub at home and one at my parents. I accidentally changed the hub location on one of my parent’s devices to my home hub using the ide backend site. It didn’t stop me from doing that. Now when I try to move it back to my parent’s hub, it says access denied. Don’t want to have to delete the device and add it back but I can’t find another way to get the device back to the proper hub. Thanks!
Sorry, I’m confused. Did you move an end device or the hub itself?
If it was an end device, what’s the brand and model?
Also, is your parents’ house a separate location on your account or is it a separate account?