2Charlie
February 6, 2019, 11:55pm
1
For some reason I have to Home under My Locations when I should only have one. I tried to delete one and this is the error I got.
You don’t have authorization to view this page.
HTTP ERROR 403
jkp
February 6, 2019, 11:57pm
2
go to item #2 in the following thread…
The issues
The following are some issues experienced by users after migrating from a SmartThings account to Samsung account or by users who have previously added Samsung Appliances and TVs to the Samsung app/account before they had migrated their SmartThings account. Note: Samsung can implement this migration without you realizing it. They don’t send a notification before or after the actual migration event.
Devices are missing in the Classic app.
Hub/Devices are missing in the Classic app and you are prompted for the Welcome Code to add the hub.
Devices do not appear when you login to the SmartThings (Samsung Connect) app (STSC).
Two duplicate locations in IDE and unable to delete the empty one.
Hub and most devices are in one Home Location and Samsung Appliances and TVs are in another…
2 Likes
2Charlie
February 7, 2019, 1:18am
3
In Item #2 this step says:
If it is “true”, go back to Locations and select your primary (Real) location and set the default location to “true”
I assumed after I change it to “true” I click the Update button, correct? Well, I clicked the Update button and I see the error above. So, what’s my next option?
jkp
February 7, 2019, 1:20am
4
did you login using an incognito/private tab?
1 Like
2Charlie
February 7, 2019, 1:22am
5
Thanks! It works by incognito.
Question is why does incognito solve it? I had a similar issue. Worked fine then was getting errors. Switching to incognito solves the issue. Would be nice to know why
1 Like