More icon please!

Apps & Clients Features & Feedback
4

Do you mean the options that appear on the edit page?

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If so, you should send your request to Customer Support because it is a feature in the app.

Open here to see their contact info

Through the SmartThings Web page

  1. Enter this page
  2. Click on “Support” in the upper-right corner
  3. Check if the URL includes your region. For example, en-us here: https://support.smartthings.com/hc/en-us
  4. At the bottom, select “email” and describe your issue as detailed as possible.
  5. Click on “submit”

From the ST app

  1. Open the SmartThings app
  2. Go to the menu tab at the bottom-right corner.
  3. On this page, select the option “contact us” and then go to “Report a problem”
  4. Accept the generation of logs, fill up the form describing your issue as detailed as possible, and screen captures of the issue always help.
  5. Click on “submit”. The Customer team will receive this info.

Via email

US: 1-866-813-2404
US: support@smartthings.com
UK support 0333 0000333
UK: support@smartthings.co.uk
CA: support@smartthings.ca

On a developer level, there are some icons you can assign to a device but it can be only one per device profile. Here’s a list shared a while ago:

There’s a door bell in that list, for example, this is the info that you would have to include in your device profile’s metadata:

metadata:
  deviceType: DoorBell
  ocfDeviceType: x.com.st.d.doorbell
  deviceTypeId: DoorBell