Mobile presence stopped working due to update. My phone is a Pixel 3a on Android 10 and my daughter’s is Nokia 6.1 on Android 9.x. My wife is Moto G5 plus on Android 8.1 and she didn’t update and still working. All been working fine for months. Rebooted phone, tried to update location in app, and t…

I started having issues with presence using the Classic app on Android 10 on a Pixel 2 some time back. Removed the presence sensing from the Classic app, added presence sensing using the new STSC app. Seems to be working well so far.

I uninstalled and then downloaded the older copy from APKMirror. Just a warning that downloading and installing things outside of the Play store is higher risk as it could be malware. I’ve had good experiences with APKMirror.

Both our phones (Pixel 3 XL’s) presence stopped working as well. This is quite the broken release

Same here. Between the crashes and completely breaking mobile presence, it seems that we are being forced to the new app that is not yet feature complete.

Add me to the list. I tried rolling back too, still no dice. Two S8’s always reporting present now.

Same here with Nokia 6.1. Did any of you contact st support about this?

I just contacted support and they are checking it too.

I did. I got back the usual response about enabing wifi, adjusting geofence area.

Mobile presence on classic 2.18 broken (November 2019)

Apps & Clients Android

farlicimo November 21, 2019, 1:17am 3

Just rolled back to 2.17 and working again.

Smartthings Classic App update to 2.18.0 broken features

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ST Classic after Nov 15 update - Presence no longer works, icons missing, app crashes Android	31	4381	December 7, 2019
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SmartThings Android app 1.7.81.22 / 1.7.82.23 (Feb 2022) Android	120	8912	April 12, 2022
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Mobile presence on classic 2.18 broken (November 2019)

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