Since upgrading to the new mobile app, my marketplace is displaying many blank screens. After consulting with other users, I don’t think it’s a wide spread issue. It’s extra troublesome for me because I did a complete tear down and rebuild. Until this issue is resolved, I cannot add my light bulbs and many other items back to my system. I have multiple tickets into support about these issues with no response. I also have an issue with my manage accounts screen throwing an unexpected error. Can someone please poke support about these issues, would love to have control over my lights again.
jody.albritton (Jody) #1
slagle (Tim Slagle) #2
Definitely reach out to support. They’ll help you get this sorted out.
jody.albritton (Jody) #3
Thanks. I have multiple tickets open. Just waiting on a response.