Market Place Missing Items


(Jody) #1

Since upgrading to the new mobile app, my marketplace is displaying many blank screens. After consulting with other users, I don’t think it’s a wide spread issue. It’s extra troublesome for me because I did a complete tear down and rebuild. Until this issue is resolved, I cannot add my light bulbs and many other items back to my system. I have multiple tickets into support about these issues with no response. I also have an issue with my manage accounts screen throwing an unexpected error. Can someone please poke support about these issues, would love to have control over my lights again.

@kris @slagle


(Tim Slagle) #2

Hey Jody,

Definitely reach out to support. They’ll help you get this sorted out.


(Jody) #3

Tim,

Thanks. I have multiple tickets open. Just waiting on a response.