I have 3 cellular Smartthing trackers to track my pets as they roam the neighbourhood. Over the past few weeks, the app no longer shows the map. The locations update are being captured. I can initiate a location request as well as live tracking. I can also see the travel path. The background map however no longer shows up on the screen so although the data is being sent, I can’t actually determine the location on the map whether it’s the map or satellite view. I loaded the app on my wife’s iPhone and everything works well. It’s not working on my Galaxy S20. I’ve validated that I have the latest Smartthings app as well as all the Android updates on my phone have already been installed. I sent screenshots to Samsung through the app as well as info on the latest app version I have installed. I have yet to hear anything.
Anyone encounter this problem?