Logitech Harmony not controlling Honeywell through ST


#1

I’m pretty much regretting getting the Logitech Elite remote with hub. Nothing but problems.

Latest random issue - send thermostat (Honeywell connected to Smartthings) command through Logitech remote. Shows the change for a few seconds on the remote then reverts back unchanged and does nothing.

Tried re-syncing, re-logging in Harmony to SmartThings. Nothing works.

I’m able to control Thermostat through Smartthings fine. Logitech remote is controlling other devices through Smartthings fine, just not the thermostats.

Any ideas?


(Steve Jackson) #2

There have been all sorts of issues with the Honeywell by many forum members as of late. It keeps dropping off various services. Some (including myself) have seen it drop from ST. I’ve also had quite a few instances where it didn’t accept commands from IFTTT. This appears to be a Honeywell issue as even the TCC app becomes unresponsive.

You could try and remove it from Harmony and re-enable it. I don’t use Harmony with Honeywell so I can’t confirm issues with that platform.