I have a Kwikset Smart Lock that reliably unlocks every morning at around 5:55/5:56 AM, which happens to be our sunrise time around here. When I look at the device logs, its clear the lock is unlocking because ST is running the “I’m Back” routine every morning at around that time. I have no routines tied to sunrise, and a phone isn’t suddenly being turned on or anything that would trigger “I’m Back” to run. In addition, I have my “Good Morning” routine run every morning at 5:45 AM during which the mode is changed from “Night” to “Home”. Under advanced options, for “I’m Back”, I have set it to run automatically when someone arrives (our phones or presence sensors), but not when it is already in “Home” mode (which it would be since “Good Morning” runs about 10 minutes earlier). Nevertheless, every morning the “I’m Back” routine runs at 5:55/5:56 AM, and triggers the front door to unlock.
Any ideas as to why the routine keeps running with no apparent trigger?
Try removing the Home mode requirement from the I’m Back routine. I wonder if Good Morning switching from Night mode to Home mode might be triggering it.
Also, you might want to try removing your phone as a presence sensor and see if that helps. Phones can be fickle in their GPS reporting (iPhones, for instance, have been reported to not report GPS if in DnD mode). On Android, Doze mode could also be triggering it as it comes out of a deep sleep state and suddenly firing location triggers. AFAIK, ST doesn’t maintain a wake lock in Android, so location reporting might be “sleeping” as well.
Try creating a new routine - perhaps name it “coming home” or whatever you want. Set it up with the same settings as “I’m Back!”. Then remove all the settings for “I’m Back!” - don’t remove the routine, only the settings and save. See if the unlocking issue is resolved.
I would definitely report it to support, they may be able to see some things from their side which are not available to us as customers. When you write them, tell them in your first email that you give them permission to look at your account, that will save one round of email exchanges. Or you can use phone or chat if the times are convenient for you.
OK per jkp’s advice above as well as tech support’s I’ve deleted and re-created the routine. ST tech support stated that they can see that the “I’m Back” routine was once tied to sunrise (I don’t recall this) and that when it was deleted and changed it likely got corrupted in some way so that sunrise was still triggering the routine. My guess is that when I first got my hub and set up the routine, I was playing around to see the various triggering actions you could use, and corrupted it. The app and IDE don’t relay that it should run at sunrise, but something is still there telling it to. Just took this long to notice because I’m not usually standing near the front door right at sunrise. Fingers crossed that the replacement routine works correctly tomorrow, but with no unlocked front door at sunrise.
Hmm, looks like I need to retitle the thread to “…Unlocking Every Morning and Evening”. So after deleting and rebuilding the routine from scratch, I’m sitting here watching TV with my kids and the front door unlocks for no reason. I check the logs…the replacement “I’m Back” routine has just been run, precisely at the sundown time listed in the IDE. I look further back in the logs to discover it has been doing it at sunset too all along. Now, I know I didn’t fiddle with any 'automatically run at sunrise/sunset" settings when I just rebuilt it. I’ve seen some posts by other folks with smart locks who’ve discovered an unexplained unlocked door. I wonder if this same sunrise/sunset issue is happening for them and they are just discovering it later?
Have you checked the Lock to see if it is associated with any other smart Apps? If you go to the lock, click on smart apps in the upper left. I still suggest creating a new routine and naming it anything ther than I’m back and see if you still experience the same issue. My guess is the I’m back has problems somewhere, even when recreating it.
OK…ST Support helped me finally find a solution that has worked. What I needed to do was delete the automations and allow the system to complete at least one sunrise/sunset cycle before re-creating them. They stated that form their end they could definitely see some “weird logs” being generated at sunrise and sunset. It worked! No more spontaneously unlocking doors.
I want to add to this conversation. i had similar situation as described here, my Good morning routine was unlocking my front door lock. i narrowed this down to the change of state under security monitor from armed (home) to disarm / every time the state was changed to disarm the lock as unlocking. only two routines were linked with this thing. the i am back and the good morning. i removed the lock from both, and now the unlocking is not happening when changing from armed to disarm. i contacted smartthings support and their solution was to remove the lock from smart-things and re-added but i did not want to go through that. but that would have probably worked as it would have remove the two routines associated with the lock on its removal . just wanted to share in case it helps someone else.
Sorry.
