Hello, partner, I have implemented the ability of lock. When I command it to unlock, I do not need to enter security verification information. When I use alexa/googlehome, they all require me to enter a pin code to ensure security.
I believe that is expected behavior. It is a security measure to ensure that someone outside of the locked area cannot shout to Alexa or Google Home to unlock the lock.
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Tagging @nayelyz
That is certainly how I understand it in the context of voice assistants.
I believe that Google may also ask for PINs at other times, such as expecting them in Routines, and when using Google Home interactively. In those cases it has been suggested that this is a requirement of the specific third party platforms involved rather than something driven by Google. That may be nonsense though.
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@nayelyz
I want to know Samsung product ability, which can input the security code to ensure the safety of unlocking
Are you saying that you want the pin code to be entered for the lock in the Smartthings app when unlocking the lock? That is not possible AFAIK, because presumably, the people you have granted access to your Smarthings location for app access already have your permission.
Other services require it as a safety measure to avoid voice operation of locks.
Hi, @wunan_li
Iām not sure what you mean about this, can you provide more details, please?
I asked the team if this was something Alexa does (Asking for a PIN to unlock/lock) and they confirmed, so, all locks detected in those services will likely work the same.