I used to be an user 4 years ago when I was in US. I used to have an V1 hub, a Schlage lock, some bulbs, some sensors and a thermostat. It was fun and everything used to work pretty fine; then I moved to Europe and got 4 years away from ST. Now I bought a V3 hub and got this unpleasant surprise. The system didn’t make any progress. It is bad, bugged and lagged. My automations don’t work (even with a brand new Samsung TV) as all my presence “triggers”. Sensors are terribly delayed. I am not going to mention the coexistence of 2 apps (weird) and how unfriendly is the new one because it is unnecessary.
You guys are having the same feeling? Why SmartThings are getting so bad?