I was user, "hibernated" for 4 years and got back. Why ST got so bad?

[rontalley]

Things have gotten pretty bad. I was just saying this earlier today.

Living in Fear as a SmartThings User (Jan 2019)

I need to say this because I am sure I am not the only one who lives in constant fear of SmartThings breaking and/or breaking for good. My main issue is the thought of being forced to use the New SmartThings App. It is, in my strong opinion, 100 steps backwards. The main reason why I chose SmartThings is because of the vast number of custom apps that allow for “Things” to be integrated into SmartThings that are not officially supported. I understand that this causes issues with the reliability of SmartThings as a whole but again for me, that was the attraction. I have been seeing more and more threads with people having issues with the Classic App. I am one of those people as well. My Things Tab no longer loads. My SmartApp Tab loads 60% of the time. Stuff randomly stops working. I recei…