Just installed Osram Lightify/Sylvania Smart+ RGBW. Upon plugging in they just began flashing blue on and off continuously over and over. I attempted pairing but the SmartThings app never finds the lights. I attempted looking online to see how the lights should flash in pairing mode with no success, it doesn’t appear to be documented anywhere, though I did see mention of them flashing in multiple colors when ready to pair. So I am not sure if there is an issue with my lights or not.
I attempted the reset as described in another post here, but that did not work. I used a timer to ensure exact 5 second intervals. Each time they were plugged in, they immediately began flashing blue, even after the fifth time. So far they’ve been on about 15 minutes now and are still flashing blue.
Any advice? I sent an e-mail to their customer support but the soonest I’ll hear back is Monday, was hoping to get this project done this weekend.