Which should I get with the LEAST amount of problems and reports when locked / unlocked etc? Most ST support or options? Basically the one that JUST WORKS versus the iffy one you regret buying?
I have been reading MANY reviews and still not sure. I hear some locks don’t properly work with ST, or report properly etc…I want to obviously AVOID those.
Just 1 for the front door where the ST is a room or so over from it. Also looking at the Schlage Camelot, but won’t match our existing Kwikset handles etc. I also like I can use our same key with the Kwikset, not sure I can do that with the Schlage without changing tumblers etc??? : / Don’t want to do all that. The 916 I am ruling out since lock facing the sun most of the time and the black touchscreen I hear will degrade quickly. hear it’s finicky also, and slow wake up, pin entry, etc etc. eats batteries I hear also. But then again, these are all reviews and who really knows. I don’t like the looks of the Yales, which I am sure are quite fine…but also limiting purchase options I am seeing. Pretty set on the Kwikset 914 given my conditions.
Thank you as usual for your help!
Zigbee (DID NOT PURCHASE)
Purchased the Kwikset 914 Smartcode Satin Nickel from Home Depot online 4/25, received quick 4/27…I feel quicker than Amazon and FREE SHIPPING and HASSLE-FREE instore returns if need be. Home Depot is great.
Is was a VERY simple install except for 1 thing which I will explain later. (there a couple other things also).
Removed prior Kwikset dumb deadbolt lock assembly. 2 screws from inside turn knob, then remaining 2 wood screws from latch. Funny thing, the latch assembly appeared a higher more solid quality I feel. But still replaced with latch that came with it so I wouldn’t have any unforeseen problems if not by doing so. I re-used the LONGER wood screws for the latch, as the ones that came with it were much shorter?
Since the existing cutout mounting holes were pretty standard, it was a easy replacement without having to make holes larger, moving etc… that would be a real headache. Left larger, better striker plate in place in door frame…no need to remove and replace with smaller one. Was also deep enough for latch to enter.
Followed paper instructions even though a youtube video making it even easier.
ONLY PROBLEM I HAD WAS STEP 13 where you must make sure the “turnpiece shaft” shaped like a arrow or triangle MUST POINT UP. Is was not, so put the M piece cover with knob back on and “forced” slightly to turn it and get the TRIANGLE facing up…which apparently is the proper way after Tech Support called back…that is what they were going to suggest. Once you turn it, it will “click” properly facing up.
It was easy performing the Z-wave inclusion which you do no more than 12" at the HUB before assembling the rest. No big deal at all.
After installing everything, I noticed the turn knob was a little tight.
So backed things up a bit and sprayed some WD40 on all the moving parts just to make sure, seemed to help, but still wasn’t quite right.
The problem ended up being the BOTTOM hex screw of the total of (3) hex screws that holds the inside cover on. If you torque to tight, the knob for some reason is harder to turn manually. Loosened and was solved.
But really, this is an absolutely terrible design route. (3) hex screws to remove cover each and every time just to replace the batteries and adjust dip switches for other features, and the buttons inside to create codes (may be able to do this in smartapps) and include/exclude device.
This is probably the worst thing about this lock (and may be with their others?). Otherwise the lock is just fine and happy with it. I will probably dread changing the batteries using the hex wrench and (3) hex screws each and every time, but something to just get used to. The Schlage probably was a better purchase and probably just uses a regular Philips head to change batteries probably. Again, not a deal breaker, but that is something that could have been different if designed properly.
Keypad lights up green and red and also has sound and autolock (not default, have to open up and dip switch or use smartapp method). these things can all be toggled using internal dipswitches). dipswitches a pain I guess, but not a dealbreaker for me.
The SmartKey ReKey was VERY SIMPLE…scary simple. just push the rekey tool in the hole, and follow the instructions…but hey, can now use the original keys that came with the new house and all the other locks. No need to have rekeyed by locksmith.
Everything controls in SmartThings as it should and reports properly even if MANUALLY locked and UNLOCKED. No problem here which I had intial worry from other posts…they probably just didn’t do things right.
Reason I chose the Kwikset 914 over 916. Our do faces intense sun most of the day. I do not see the BLACK keypad touchscreen holding up after even 6 months. Did not like the appearance of a big black rectangle on the front of my door also, needed inconspicuous as possible and to MATCH out our existing Kwikset handle etc. I also heard that the 916 isn’t really ready for primetime? a wake up delay before you can enter the code to open etc…sometimes doesn’t take etc… just things I read, enough to look further.
I didn’t get the Schlage Connect Camelot either due to the black touch screen…probably better and hold up better than the Kwikset 916, but didn’t want to chance that given our conditions. I also read that the right side of numbers no longer worked for someone, so didn’t want to risk that either. The Schlage Satin Nickel obviously being a different manufacturer isn’t quite the same as our other Kwickset locks etc. I also didn’t want a big black touch screen on the front of our door…fine if modern contemporary home or commercial office…but not an typical elegant style “home”. If it weren’t for all of this, I would have chose the Schlage definitely as number 1 choice. I am sure their process of replacing batteries has to be better that the Kwikset 914 which I have already described) The Yales apparently are good to, but really hate the aesthetics of their locks (prob fine modern home or comm. office)…couldn’t find anything local even in a large city to compare it… just really ruled them out pretty quickly…sure they are great…but not for me.
As for those 2-3 things about the Kwikset 914, I am quite happy with it so far. Instructions say battery life 1 year if activated 10 times or so daily…i don’t how true that is, but I bet I may get 6 months like others say and some 3 months which to me is terrible. They may have a physical lock binding issue or not oiled up or something else. If I get even 6 monthes, I’ll be happy. I am not expecting much from 4 AA alkaline batteries… they say don’t use rechargeable which I fully agree…just like other devices that need LONG battery life use… rechargeable are great for quick fast juice like RC cars! ; )
Hope this helps!