Hey guys, Im brand new to ST and home automation so this is my first post. I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. And I am running the updated app. The app shows an incorrect lock status. When I manually unlock the deadbolt and the app reads “unlocked…

[image] FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? FAQ This question comes up a lot. Suppose you have a Z wave lock, but the status doesn’t seem to update or commands don’t always seem to work. Typically someone in the comm…

Thanks for the reply. That thread seems pretty intense to me so it will take some time for me to get through being so new. After a brief skim it seems to be referencing the hub being busy ? My Kwikset lock is the only device I have paired so far. Also, my batter life is 100%.

So I switched to the classic app and can now lock and unlock the deadbolt but the status remains unlocked.

How far apart is the lock from the hub?

Its approximately 15 ft away from the hub. Could it be the distance to the hub even though the lock and unlock functions are working?

Ok, that should be fine. It’s almost like the device didn’t join properly. I’d try removing the lock from ST and rejoin it right next to the hub, and then move it back to the door.

So I found the solution to my problem via an ST FB group… the deadbolt throw into my door jamb isn’t long enough. It was suggested that I try it with the door open and that worked. ST was able to indicate if the door was locked or not. I just have to make the throw longer. Easy fix!

Wow, never thought of throw being an issue. Great find!

Kwikset 888 app lock status

Devices & Integrations

SPB903 (Shaun) December 28, 2019, 2:43pm 9

I will give it a try and report back. Thank you

1 Like

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Kwikset 888 app lock status

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