Thermostat that is! I just walked by mine and noticed it was doing a software update. Thakfully, no apparent issues, and SmartThings can still talk to it… It’s now at version 5.1.8-3.
Nest rolls updates out slowly. I have 4 thermostats and 2 of them got this update on Feb 9, one in the 17th and one hasn’t received it yet. I can confirm everything is working fine on the ones that got updated.
Wow, you’re right… they do roll them out slowly. Looking at their update history page shows that this update was actually released on Feb 3!
They got burned very badly with their 4.0 release over a year ago where thousands of thermostats were knocked offline. They are still seeing some issues, but not as widespread. I had tickets opened for months with them on these issues.
I’m glad the update was benign, and it’s good to see a company show evidence of lessons learned. However, I don’t think it was the smartest move to rollout an update to live systems, unannounced, in the middle of winter. Seems like there would be a high probability of customer backlash if the wifi went offline during the update. The update took several minutes, so it’s possible.