I just got a HS300 TP-Link Kasa Smart Power Strip. It successfully added to their app, and linked to my smartthings app. The 6 outlets successfully added to my smartthings app, however the switches can’t be toggled and I receive a “a network or server error occurred” error. When I look at their device type in the online interface it simply shows as “placeholder”. Anyone know how to resolve this?
Edit: Contacted Kasa support, who said I should remove and readd the device to both services. This did not resolve it. Further investigation noted that the devices work in the classic app, as well as alexa. Just not the new app.