Jet Bot AI+ Vacuum

I purchased the Jet Bot AI+ a few days ago, and I can’t get it to map my whole house. Out of at least 15 or 20 runs it was only able to process two partial maps of my house. The other times it would run around the house a few times but would stop before going to the base and I would receive a message that was of line. We have 1.4 gig in the house, and it is strong from corner to corner of my house which is about 2100 sf. The message would say that the bot lost communication with the SmartThings Cloud. Has anyone ran across this?