Issues with the app

In the past 24h I have had a major issue with getting devices to excluded and to re-pair Zwave devices. Mainly zooz Zen23 and zen24 switches. Also when did the app start playing a touch sound when you turn on or off a thing inside the SmartThings app and how the F**K do you turn it off.

Please tell me someone else is having these issues.

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The team will report the issue with the “sound effect”, in the meantime, please check if the workaround I shared in the post that @jkp linked above works for you. It doesn’t for everyone.

About the issue re-pairing the devices, have you reported it to customer support?
It can be done by following these steps:

  1. Enter this page
  2. Click on “Support” in the upper-right corner
  3. Check if the URL includes your region. For example, en-us here:
  4. At the bottom, select “email” and describe your issue as detailed as possible.
  5. Click on “submit”