I have a ST motion sensor (I believe it is F-IRM-US-2 but it doesn’t show model number on box) I just bought it from ebay new and joined to the hub. It is giving me a blue arrow which I believe means it needs an update. I just tried to update but I still have the blue arrow. How can I fix this?
I went into the app and it shows firmware undefined
I went into my account and tried to update there but doesn’t look like it did anything.
Strange. Normally there would be a current version and available version component.
EDIT
I see that was the Commands, not the Attributes section. Please post that too.
Can you post a picture of the device details from that same page including which driver is being used?
Post the info from the Advanced Web Page please
Sorry Bruce, just saw your request for this in the previous message.
Advanced attributes:
I also removed the device, reset to factory, and rejoined to the Hub. Still shows blue arrow.
Definitely shows that the available version is greater that the installed. I think this is a Zigbee device from what I read, correct? If so, check to verify the manual Zigbee updates are set to true on your hub.
Thanks Bruce. I just check for firmware updates and then clicked update firmware. I saw a blue bar flash across the screen and it looks like it solved the issue.
Manual was set, it looks like
I appreciate your help on a late Saturday night sir, thank you very much!
Glad it helped. I assume the available and installed version now match.
