Can anyone confirm Samsung are discontinuing the SmartThings hub and sensors?
A bit of context. I’m a developer working in a small team of two. Manager and developer. Over the last six months we trialled a number of home sensor networks and ultimately settled on SmartThings. Our solution is ready for trial and we are looking at purchasing large volumes of sensors and hubs.
Samsung referred us to a supplier and we placed a large order. Waiting waiting waiting, and nothing. My manager pushes our SmartThings supplier and ultimately they tell us Samsung are dropping the hub and sensors. I ping a message to Samsung support and get no reply. My manager gets on the phone to his contacts within Samsung and they confirm the hub is dead.
Did I miss the memo? Where was this announced publicly, any links? It’s not the end of the world for us, we’ll drop SmartThings and move to another platform.
Anyone have any press releases SmartThings future? Something more specific that what’s in this announcements section of this forum. A lucid SmartThings roadmap would be great…
Any other developers our there with contacts within Samsung can confirm or deny what our Samsung guys are telling us? I’d really like this to be a misunderstanding and miscommunication.
I’ve seen this. Its vague. To me this says V2 or older hubs will be getting retired. Not V3 hubs and Samsung will no longer be selling hubs and sensors. Which is what Samsung are telling us.
Would be great to hear from devrel. Do you have any indication on when that might be?
I’ve started down the road of integrating a Vera hub into our product along with prototypes of device to cloud sensors. We certainly have a preference of sticking with SmartThings. If we can’t get hubs and sensors though we have no choice.
A month of frustration with devrel. After getting nowhere fast with devrel I spent 2hrs one morning and ported our groovy app across to a another hub. Also burned some time revisiting other hubs and building a few low power wifi sensor prototypes to plug directly into our cloud based broker. I.e. hubless.
Will we go back to SmartThings after this experience? We’d have to have a very compelling reason. The other guys are more than willing to sell us hubs in batches of 1000 and their support team were much more responsive and helpful.
I’m not seeing evidence for no more V3 hub: Aeotec just this month certified a model which is identical to the V3 hub but with different branding.
See the following thread for detailed discussion of what that might mean, because there are several possible answers and we haven’t seen an official one yet.