Hi I am having a couple of issues with my Iris contact sensors 2nd gen. I have had them for about 2 years, and over time they have randomly either lose connection for a while until they come back OR they stay disconnected to the point that i have to reset them and repair them again to everything (very annoying). Most recently my front door kept losing connection for days to the point that I got frustrated and removed the battery several times rather than resetting it. Then at one point when i readded the battery the lights on the sensor turned to red, blue, and green. Therefore i decided to order a new battery since i had already noticed that by being disconnected for so long the sensor had drain a lot of the battery (the few times it did connect to smartthings it reported a lower battery about 33%).
Today i got a new battery and added the battery only to find the same colors. This has already been a few weeks almost 2 months since i have last used it. I decided to go and reset the whole sensor and readd it to my smartthings hub.
Now I have a live a 3 story condo and my smartthings lives on the third floor and this sensor was in my front door at the very bottom. Therefore, i don’t know if this is a distance issue with zigbee or what but smartthings wouldn’t find the sensor. I really don’t want to bring this all the way up to my hub as i then have to remove it from where it is placed and then paste it again where it was, but i wanted to see if people around the community have faced this same issues with the Iris sensors. How many folks out here actually use this sensor or have they had better experiences with other contact sensors.
I use this sensor as an alarm as i only have 2 main entrances to my condo the front door and the garage door so i would really like to get this up and running. I don’t know too much but i’m curious if i switched to a Z Wave Plus sensor if this would work better as I know Z wave plus has bridging capabilities and i have Z wave Plus light switches by GE that would help bounce the signal to it down to the bottom.
Let me know if you have had issues with this device or what kind of contact sensors you use!