iPhone Presence no longer working

Devices & Integrations
1

A few days ago my iPhone no longer shows in the app as a presence sensor. It is no longer even showing. How do I get it back? In my iPhone settings location sevices is set to always.

2

What do you mean… it no longer shows? It doesn’t appear in Routines to select?

Were you using a virtual presence sensor to display location as a tile in the app?

3

It shows in the IDE but not in any of my rooms on my iPhone.Yes I was using it as a presence sensor in the app.

4

It has never displayed itself in the new app unless you used a virtual presence sensor and sync it up to your phone’s location.

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5

It did show before, and my wife’s phone shows. It all shows in SmartTiles. How do I get it back on the app?

6

You would need to create a virtual presence sensor which would create a tile in the app. Use two Routines to sync the virtual presence sensor to your phone’s location… one for when your arrive, one for when you leave.

I use this one:

But there is also a second community developed one that you can check out:

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7

I have that and setup a routine, but still does not show me as present.

UPDATE: I tried the SmartThings Prencence senor beta and it works. thanks.

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