iOS Device changing presence value constantly

[johnconstantelo]

@BradS

toggling between “Present” and “Not Present”

There are a couple things you can try:

1. Tweak your geofence size via the phone app. Perhaps you did that already and made it too small?

2. Adjust your presence time out value via the IDE to something longer than 2 minutes (default setting). This is what I recommend. Here’s more info:

SmartSense Presence Sensor FAILURE

I’m doing this from the road, so I apologize if I miss anything… You can adjust the presence time out (the difference between when a tag drops off the network to the platform running a SmartApp) by going to https://graph.api.smartthings.com/hub/>View Utilities>Select the new time>Update. The dropdown does not automatically update, but you can view the timeout setting by selecting Get Presence Timeout. This should reduce false positive location events, especially if they are typically 1-2 minute flip-flops. For more cool tips, glamour shots, or just procrastinating at work… and troubleshooting, I recommend emailing support@smartthings.com.