@bhath2, great question (I get it about 5x/day so I’m glad to know people care about us!),
I promise we’re not going anywhere and I appreciate the kind words about our products, that really does mean a lot!
Alright, so here’s the deal (and I have to be careful bc this is an open forum) and if you’d like me to explain further via PM, I"m happy to do so:
- Our current manufacturer changed up the payment terms on us and breached their contract
- It wasn’t just a small change, we’re talking a 180 degree payment term change which really messed with our business model
- So, currently, we’re working on that to fix the contract and get our products back in stock
- Simultaneously, we’ve been working on an entirely new line with a new manufacturer that should be set to launch in March-April (don’t hold me to it, but that’s my best guess at this point) – the switches look amazing and will have some of the most powerful firmware on it (I’m really excited)
- Concurrently, we’re also pitching for Series A funding which has been quite the experience and one of the reasons I haven’t been as active as I normally am as I’ve been essentially going door to door
All that to say we’re definitely here to stay and while we experienced a setback with our current manufacturer, we actually think this will make us way stronger in 2019 and beyond.
So, hang in there – I’m trying my best to be as transparent as possible as you all honestly mean the world to me – a lot of you have helped me since the beginning (and helped me switch from Wink to ST haha). We’ll always continue to fight for the best prices and firmware for you all and I think (scratch that… I know bc we have the designs and pricing) you will be pleasantly surprised when the new products launch.
Anyway, thanks again and I hope to look back on this post in a few months and go, “yeah… things are way better”!
Have a great day!
Eric
Founder | Inovelli
PS – As @JDRoberts said, we actually have plenty of refurbished items here at HQ that we can sell and we should be launching a new site here in a couple of months with the capability to buy refurbs straight from the site.