IDE constantly asking for user name and password

[ndavis82 (Nathan Davis)]

No matter what I do in IDE it keeps asking for user name and password. Nothing applies successfully because it keeps doing that. I’ve already cleared my browser cache, but it didn’t help. Anyone else ever experienced this? How do I fix it?

[JDRoberts]

@ndavis82

No matter what I do in IDE it keeps asking for user name and password. Nothing applies successfully because it keeps doing that. I’ve already cleared my browser cache, but it didn’t help. Anyone else ever experienced this? How do I fix it?

I don’t know if this is a new problem, but there’s an existing issue where if you have two tabs in the same browser which each require a login to SmartThings, such as having smart tiles open in one tab and the IDE in another, or having two tabs with the IDE, then it will keep logging you out.

Smartthings IDE Web Page Logging me out

Anyone else have an issue with the smartthings api/ide(whatever its called) page constantly logging them out? Everything I try to do, publish code, save code, make changes, even just swap pages, it logs me out. I log back in an run through it all again, only to have it log me out.

[dshokouhi]

sounds like you have a smart tiles tab open

[whoismoses (Eric)]

I’ve been getting the same thing for the last couple hours. Figured it was just me at the time.

[ndavis82 (Nathan Davis)]

Thank you! I had the CoRE API open in one tab. Such a strange issue.

[whoismoses (Eric)]

Ha! I had a hidden window open…

[destructure00 (Chris)]

You can run both IDE and CoRE dashboard at the same time, just open CoRE dashboard in Incognito mode instead of a normal window.