I’ve had and been piddling around with this system for 8 months now. Pretty disappointing especially considering it’s from such a major manufacturer. How this is even legal to sell is beyond me. Full, and I mean FULL, of glitches AND false alarms. Automations are hopeless unless using the time to change them. Even then, only setting them up to do nothing else but change modes only sometimes works unless the app is running in the background on any device. If so, then it’s stuck between modes and everything does what it wants. If set up to control lights then automations don’t turn them on or off much of the time. Alarm won’t disarm because the hub runs so slow. I’ve had to run redundant codes in SmartRules to get the system to disarm only to have prox sensors go down randomly. Sensors not Samsung barely stay connected. Changing passwords doesn’t disable apps and devices still are able to control the hub despite not being logged in with the new password. This in it’s self is a major security flaw. Any ST apps running on devices in the background cause the hub to be stuck between modes and again the lights do what they want. Tvs sold as ST compatible aren’t, and the dongle to make it work unavailable. If you want a light sensor for say running a rain mode you have to go aftermarket, create or find code to load in to the developers website, then fiddle with the code for even a hope of proper operation. I personally never got any of them working properly. I’ve spent 8 months fiddling with this system online and in the app, reading and still no system I can rely on. Finally, customer service just reads you what’s in their ‘book of answers’ which doesn’t fix the inherent glitches in the system. Try fixing bugs instead of answering every review with your pre written script. I’ve been resetting the hub weekly over the past month due to random sensors becoming unavailable. I’m redoing modes, automations, and rewriting commands to try and get around all the flaws. Between ST, my 4K tv, and my room speaker, I’m really at the end of my rope with Samsung products. Does anyone have direct links to REAL fixes to these issues that doesn’t require me to be a coder? I’m constantly searching for fixes here but it’s mostly old posts that aren’t working in my cases. Anyone else having this much trouble out of their ST? Does anyone have one setup without glitches or needing to rewrite every aspect to get around them?
Thanks in advance.