Hi Allan,
It looks like you have an open ticket with us. We’ll stay on top of that and keep you updated.
None of the issues you describe in this post sound like they’re related to the hub itself.
Our WeMo and Hue integrations are being worked on as I type this. These are changes to SmartApps and device types that run in our cloud infrastructure - not on the hub itself. Please jump into this thread if you’d like to talk to the developer who is working on these changes:
I truly apologize if you feel like you haven’t been supported well by my team. We’re absolutely here to help you. In this case we didn’t offer to replace your hub as that would just require you to set everything up again and not offer a solution to the issues you’re describing.