Hue Light strip not being found by SmartThings

hue
lightstrips

(Abhilash Oommen) #1

Hello,

I have a Hue Hub and multiple bulbs and another light strip all connected to the SmartThings hub. I recently purchased a new light strip and installed it.

The Hue Hub found it and it has been added to a room in the Hue Hub, shown here as the Firplace light.


But I tried numerous times to add the light strip to SmartThings and it just isn’t found, since there isn’t an option for adding the Hue Lightstrip manually (see screenshot below)

I have tried every type of Hue light under light bulbs under add a device in SmartThings and no luck. I honestly don’t remember how I added the first light strip.

Can someone help me get this added and to understand why this light strip is not being found. Also if i need to add one in the future what light bulb option should I pick?

Thanks.
Abhi


(Abhilash Oommen) #2

Bump…any help please?


(jkp) #3

It should install automatically through ST’s LAN CONNECT. Possible you only need to click on Add a Device to Rename/Save it. But if by chance you have added a Hue smartapp, you would need to open them to discover your light strip.

and there are some folks who just can not get their hue devices to connect in a timely fashion


(Abhilash Oommen) #4

Thanks for the reply!

The first one i added - got discovered and I renamed and added it just like you described (I think) - that was about 1.5 years ago. the second one i recently bought does not get discovered by ST at all.

Any idea how the people who had this issue solved it? Is there another thread here on the same or similar topic? I have searched and could not find one. I would be very grateful if someone could point me in the right direction.

Thanks in advance.


(Abhilash Oommen) #5

It finally installed using the classic app.